{"id":53,"date":"2026-09-05T08:20:29","date_gmt":"2026-09-05T08:20:29","guid":{"rendered":"https:\/\/actualdevelopment.com\/fsmcc\/?page_id=53"},"modified":"2026-09-08T05:23:26","modified_gmt":"2026-09-08T05:23:26","slug":"patient-information","status":"publish","type":"page","link":"https:\/\/actualdevelopment.com\/fsmcc\/patient-information\/","title":{"rendered":"Patient Information"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_c1b6027c height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:1.5rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h1 class=\"w-text us_custom_8c07ecd5 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Patient information<\/span><\/span><\/h1><p class=\"w-text us_custom_032541d8 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Clear information to help you prepare for your appointment and understand how the practice works.<\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_a448af84 height_auto type_sticky shadow_thin\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_4 laptops-cols_inherit tablets-cols_2 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:12px;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#opening-hours\"><span class=\"w-btn-label\">Opening hours<\/span><\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#new-patients\"><span class=\"w-btn-label\">New patient Forms<\/span><\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#appointments\"><span class=\"w-btn-label\">Appointments<\/span><\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_justify\"><a class=\"w-btn us-btn-style_2\" href=\"#fees\"><span class=\"w-btn-label\">Fees<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_4326196e height_auto\" id=\"opening-hours\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:5rem;--tablets-columns-gap:2rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-text us_custom_ef4741a3 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Opening hours<\/span><\/span><\/h2><div class=\"wpb_text_column us_custom_ef4c7763 has_text_color\"><div class=\"wpb_wrapper\"><p><strong>Monday to Friday:<\/strong> 8am to 5pm<br \/>\n<strong>Saturday:<\/strong> 8am to 12 noon<br \/>\n<strong>Sunday and public holidays:<\/strong> Closed<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\" id=\"new-patients\"><div class=\"vc_column-inner\"><h2 class=\"w-text us_custom_ef4741a3 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">New patients<\/span><\/span><\/h2><div class=\"wpb_text_column us_custom_ef4c7763 has_text_color\"><div class=\"wpb_wrapper\"><p>New patients are welcome. Completing the forms before your appointment can make check-in easier.<\/p>\n<\/div><\/div><div class=\"w-hwrapper valign_top stack_on_mobiles align_none\" style=\"--hwrapper-gap:12px\"><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1 icon_atright\" target=\"_blank\" href=\"https:\/\/actualdevelopment.com\/fsmcc\/wp-content\/uploads\/2026\/09\/fsmc-patient-registration-form-2.pdf\"><span class=\"w-btn-label\">New Patient Form<\/span><i class=\"fas fa-arrow-right\"><\/i><\/a><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2\" target=\"_blank\" href=\"https:\/\/actualdevelopment.com\/fsmcc\/wp-content\/uploads\/2026\/09\/fsmc-request-for-medical-information-2.pdf\"><span class=\"w-btn-label\">Medical Records Consent<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_53106c35 height_auto\" id=\"appointments\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:5rem;--tablets-columns-gap:2rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-text us_custom_ef4741a3 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Appointments<\/span><\/span><\/h2><div class=\"wpb_text_column us_custom_ef4c7763 has_text_color\"><div class=\"wpb_wrapper\"><p>Standard consultations can be scheduled with your regular doctor or the next available doctor, depending on preference and availability.<\/p>\n<p>Extended consultations are available. Please tell reception when booking if you expect to discuss several concerns or need extra time.<\/p>\n<h3>Consultation types<\/h3>\n<ul>\n<li><strong>Minor service:<\/strong> a brief consultation for a straightforward concern.<\/li>\n<li><strong>Specific service:<\/strong> a standard consultation involving relevant history, examination and management.<\/li>\n<li><strong>Extended service:<\/strong> a longer consultation for more complex care or several concerns.<\/li>\n<li><strong>Comprehensive service:<\/strong> an extensive consultation requiring detailed history, examination or investigation.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\" id=\"fees\"><div class=\"vc_column-inner\"><h2 class=\"w-text us_custom_ef4741a3 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Fees and billing<\/span><\/span><\/h2><div class=\"wpb_text_column us_custom_ef4c7763 has_text_color\"><div class=\"wpb_wrapper\"><p>Fraser Shores Medical Centre is a mixed billing practice.<\/p>\n<p>Local Veterans\u2019 Affairs patients, pensioners, health care card holders and children under 16 are bulk billed. Out-of-pocket costs may apply to complex surgical procedures.<\/p>\n<ul>\n<li>Standard consultation: $90<\/li>\n<li>Long consultation: $130<\/li>\n<li>Overseas visitors: $150<\/li>\n<li>Full body skin scan: $150 and not refundable by Medicare<\/li>\n<\/ul>\n<p>Fees can change. Please contact reception to confirm the current cost for your appointment. Payment is required on the day by card, EFTPOS or cash.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_4326196e height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:5rem;--tablets-columns-gap:2rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-text us_custom_ef4741a3 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Parking, privacy and reminders<\/span><\/span><\/h2><div class=\"wpb_text_column us_custom_ef4c7763 has_text_color\"><div class=\"wpb_wrapper\"><p>Dedicated off-street patient parking is available around the building.<\/p>\n<p>The practice is committed to protecting patient privacy and confidentiality. A privacy policy and collection statement are available online or from reception.<\/p>\n<p>Preventive-care reminders and practice information may be issued from time to time. Ask reception if you would prefer not to receive these notices.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-text us_custom_ef4741a3 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">After-hours care<\/span><\/span><\/h2><div class=\"wpb_text_column us_custom_ef4c7763 has_text_color\"><div class=\"wpb_wrapper\"><p>If you need urgent medical attention after hours, call the practice on <strong>(07) 4124 6333<\/strong>. A recorded message will explain how to contact the doctor on duty or the after-hours service.<\/p>\n<p>After-hours consultations may incur a fee. Confirm the applicable fee when arranging care.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_1f89db5f height_large\" id=\"contact\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-2 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:1.5rem;\">\n<div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">\n<p class=\"w-text us_custom_670b2b4c has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Appointments<\/span><\/span><\/p>\n<h2 class=\"w-text us_custom_312d9fb5 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Ready to book?<\/span><\/span><\/h2>\n<p class=\"w-text us_custom_5bb3fbff has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Choose the appointment that suits you. Book online at any time, or call reception if you need help.<\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"wpb_column vc_column_container us_custom_42bb29eb\"><div class=\"vc_column-inner\">\n<p class=\"w-text us_custom_8c967779 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Choose how to book<\/span><\/span><\/p>\n<div class=\"w-hwrapper valign_top stack_on_mobiles us_custom_dfad6dcc align_none\" style=\"--hwrapper-gap:12px\">\n<div class=\"w-html\"><script data-he-id=\"16566\" data-he-button=\"true\" data-he-img=\"https:\/\/actualdevelopment.com\/fsmcc\/wp-content\/uploads\/2026\/09\/book-hervey-bay-doctor-online.png\" src=\"https:\/\/healthengine.com.au\/webplugin\/appointments.js\"><\/script><\/div>\n<div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2 icon_atleft\" href=\"tel:0741246333\"><i class=\"fas fa-phone-alt\"><\/i><span class=\"w-btn-label\">(07) 4124 6333<\/span><\/a><\/div>\n<\/div>\n<p class=\"w-text us_custom_04f767a1 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Reception: Monday to Friday, 8am to 5pm. Saturday, 8am to 12 noon.<\/span><\/span><\/p>\n<\/div><\/div>\n<\/div><\/div><\/section>\n\n","protected":false},"excerpt":{"rendered":"Patient informationClear information to help you prepare for your appointment and understand how the practice works.Opening hoursNew patient FormsAppointmentsFeesOpening hoursMonday to Friday: 8am to 5pm Saturday: 8am to 12 noon Sunday and public holidays: Closed New patientsNew patients are welcome. Completing the forms before your appointment can make check-in easier. New Patient FormMedical Records ConsentAppointmentsStandard...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/actualdevelopment.com\/fsmcc\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/actualdevelopment.com\/fsmcc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/actualdevelopment.com\/fsmcc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/actualdevelopment.com\/fsmcc\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/actualdevelopment.com\/fsmcc\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":9,"href":"https:\/\/actualdevelopment.com\/fsmcc\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":221,"href":"https:\/\/actualdevelopment.com\/fsmcc\/wp-json\/wp\/v2\/pages\/53\/revisions\/221"}],"wp:attachment":[{"href":"https:\/\/actualdevelopment.com\/fsmcc\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}